FAQ

Yes! You sure can! Please proceed with/complete your DIANNE webshop order. Once you’ve done so reach out to me before placing your order at the PRECIOUS METAL JEWELRY webshop, and I will create a free shipment coupon for your jewelry purchase.
Already purchased both? No worries, you can still reach out to me and I’ll create you a discount coupon (worth one of the already paid shipment fees) for your next jewelry purchase.
PRECIOUS METAL JEWELRY is Dianne van Giersbergen’s own jewelry brand. For which she designs & creates jewelry out of (bass) guitar strings & cymbals. All of these materials are donated by famous and upcoming bands from the metal and rock genre.
Yes. Signed and dedicated photo prints from DIANNE are available in the webshop.
Expected shipment time depends on which country the parcel is shipped to. Please click here to see the PostNL international delivery times.
After your order is completed you will receive a track and trace link by email. Please check your spam filter if you haven’t received that email, or any other emails containing updates about your order.
Can’t find any of those emails? Then feel free to reach out to me via the contact page.
Click here to read all about shipment and the return policy.
DIANNE/Dianne van Giersbergen is based in the Netherlands. All items will be shipped from the Netherlands.